To set up a fail safe solution, the R2000 4GX/LTE Enterprise Router with Voice along with online network management tool RobustLink, were utilised for this Business.
While there were a number of products that could do some of the tasks required, this product was selected because of its unique Voice capability improving customer experience when on site.
The business required that the self-service terminal was able to provide full service from payments and security to emergency calls.
As part of the scope the following points were factored into the final solution:
- Precise and real-time data transmission for bicycle sharing system via seamless cellular network
- High security user payment process by IPsec tunnel
- Central management capability (by RobustLink platform)
- Voice function (GSM) in addition