Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you agree to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.


  • Servicesare the distribution of goods and services by Powertec Telecommunications Pty Ltd.
  • the Websitemeans the
  • We / Us etc. means Powertec Telecommunications Pty Ltd and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice.  


The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you agree to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.  

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.


Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

  • to cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

Indemnification for loss or damage 

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only, and you should satisfy yourself as to their accuracy.  Our Services are provided without a warranty except for any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Correctly, you must not use or reproduce our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.  

If you wish to use content, images or other of our intellectual property, you should submit your request to us by writing.


The trademarks and logos contained on this Website are trademarks of Powertec Telecommunications Pty Ltd.  Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites.  

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you agree to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.


All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Queensland

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

Powertec July 2019 $100 Eftpos Gift Card Entry for Online Retail Purchases Draw Terms & Conditions

Promotion Start Date: 18th July 2019

Promotion End Date: 31st July 2019

By the 15th of the following month during the promotion start and end date, a customer that has made an online purchase at full retail price will be chosen via a random selection process.

Entry is open to all customers who make an online full retail price purchase between the 18th July 2019 and the 31st July 2019.

Employees of Powertec Telecommunications Pty Ltd (Powertec) and their immediate friends and families are ineligible to enter. Immediate family refers to spouse, de-facto spouse, parent, natural or adopted child, and sibling (whether natural or adopted by a parent).

Prize values mentioned are at the recommended retail value as provided by the supplier and are correct at time of publishing. Powertec is neither responsible nor liable for any change in the value of a prize occurring during the promotion.

Judges’ decision is final in relation to any aspect of the competition, and no correspondence will be entered into. The prizes are not transferable or exchangeable and cannot be taken as cash.

The prize winner will be notified by email and requested for a postal address. The prize will be posted to the winner within 28 days of the draw date. If unclaimed the prize will be held for 3 months after the draw date and the initial email advising the winner of their prize. If not claimed after 3 months the prize will be forfeited.

Powertec accepts no responsibility for prizes lost due to emails not received, the person not checking their email, prizes lost in the post or delivered to an incorrect address.

Powertec makes no representations or warranties as to the quality, suitability or merchantability of any goods or services offered as prizes. To the extent permitted by law, Powertec Telecommunications Pty Ltd is not liable for any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss by reason of any act or omission, deliberate or negligent, by Powertec, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods or services by any person to the prize winner and, where applicable, to any family/persons accompanying the winner.

The collection, use and disclosure of personal information provided in connection with this competition are governed by our privacy policy. By entering the competition, you agree that we can use your review publicly within our website, Google and our marketing campaigns.

Powertec Telecommunications Pty Ltd, 16/511 Olsen Ave, Southport Qld 4215, Australia. ABN 42 082 948 463

Website “Win Your Money Back – up to a maximum of $1500.00”

  1. The promotor is Powertec Telecommunications Pty Ltd. of 16/511 Olsen Avenue, Southport QLD 4217 [ABN 42 082 948 463].
  2. An entry will be determined valid at the discretion of Powertec Telecommunications Pty Ltd and is also limited to the following requirements:
    • Entrants must be Australian residents aged 18 years and older;
    • Employees of Powertec Telecommunications Pty Ltd members of the immediate family (“Immediate family” means spouse, parent, natural or adopted child, siblings (whether natural or adopted by a parent) are ineligible to enter this competition;
    • The Entrant must purchase any product directly from Powertec Telecommunications Pty Ltd website ( during the competition time frame. Each invoiced order is considered one (1) entry. There is no limit on the number of entries per Entrant;
    • By entering this competition, the entrant acknowledges that he or she meets the entry requirements and accepts these terms and conditions and;
    • Any costs associated with entering remain the responsibility of each entrant.
  3. The competition commences 8:30 am (AEST) Tuesday, 01 October 2019 and closes 5:00 pm (AEST) Thursday, 31 October 2019.
  4. The total prize value is the total invoice value purchased by the Entrant, up to a maximum of $1500.00
  5. The prize is non-transferrable or exchangeable and cannot be taken for cash
  6. Retail sales will receive a refund up to a maximum of $1500.00. Wholesale sales will receive a credit on their account up to a maximum of $1500.00.
  7. The winner will be notified by 4:30 pm (AEST) by Friday 1 November 2019 via email and/or phone call.
  8. The prize draw will take place at 16/ 511 Olsen Avenue, Southport QLD 4215 at 3:00 pm on Friday 1 November 2019.
  9. The Prize Winner will be drawn from those who purchase with a postal code within Australia.
  10. The Judges’ decision will be final and no correspondence will be entered in to.
  11. If Powertec reasonably suspects that any entrant is not eligible, has breached these terms and conditions or has acted improperly to increase their chances of winning, Powertec reserves the right to refuse to award prizes and to conduct a re-draw in accordance with the procedure set out in these terms and conditions.
  12. Powertec accepts no responsibility for any tax implications that may arise from the prize winnings. Independent financial advice should be sought by the winners.
  13. By entering and participating, entrant agrees to hold harmless, defend and indemnify Powertec Telecommunications Pty Ltd from and against any and all claims, demands, liability, damages or causes of action (however named or described), losses, costs or expenses, with respect to or arising out of or related to:
    • Entrant’s participation in the competition; or
    • Entrant’s participation in any Prize related activities, acceptance of a Prize and/or use or misuse of a Prize (including, without limitation, any property loss, damage, personal injury or death caused to any person(s).

14. It is a condition of entry that all prize winners agree to have their name and suburb or State of residence and photo published for publicity purposes if required. By participating in this competition, participants signify their acceptance of all conditions and the requirement to participate in promotional activity if required.

15. Powertec may, subject to State or Territory Regulations, terminate this competition at any time at its absolute discretion without liability to any contestant or other person.

16. Powertec reserves the right to limit entry or amend rules if considered necessary without notice.

NSW permit number: pending


Supplier Terms and Conditions

These Standard Terms apply to purchase orders issued by Powertec Telecommunications Pty Ltd (ABN: 42 082 948 463)

1.        General

  • Every purchase order (‘Order’) we issue is an offer to acquire products from you subject to these terms and conditions (’Standard Terms’) and any written special conditions that we include with our Order. Where you accept our Order, there is a contract on this basis. Any terms and conditions in your quote, offer document, Order acceptance or any other document you supply are

2.        Delivery

  • You must supply products as, where and when specified in our Order or otherwise directed by us (at any time) in writing. You must keep us informed of any delays or other matter which may affect the delivery of

3.        Cancellations

  • We may cancel an Order by written notice to you:
    • at any time prior to supply; or
    • after supply, if products are not in accordance with our Order (including where wrong quantities are delivered) or if you otherwise breach this

4.        Quality

  • You must, and all products you supply must, strictly comply with all applicable laws, regulations, codes and Australian Standards, and with our Order (including any performance criteria). Any power supplies must be approved for use in Australia.
  • Goods must be new, fit for the purpose for which they are acquired, free from damage and defects in workmanship and materials and of merchantable quality. Services must be performed to a high standard of professional care and skill by appropriately trained and qualified
  • Without limiting clause 4.2, you must assign to us the benefit of any warranty or guarantee given by the manufacturer in respect of
  • We may reject products which do not comply with our Order or these Standard Terms, even if we have previously inspected and accepted them. Where products are rejected, you must, at our option within 5 days:

(a) replace, repair or re-supply the products at your expense; or

(b) refund to us any amount we paid for the rejected products.

5.        Price and payment

  • The price for products must not exceed the price stated in our
  • Unless the Order expressly states otherwise, it includes:
    • any applicable GST; and
    • all packing, insurance and delivery charges and all taxes and duties.
  • You may only invoice us after all products have been delivered or completed to our satisfaction. Your invoice must:
    • Invoices must be addressed to Powertec Telecommunications Pty Ltd.
    • Invoices must comply with Australian Taxation Office invoicing requirements.
    • Invoices should be emailed as an attachment in PDF format.
    • All invoices must be emailed to [email protected]
    • Invoices supplied through a web portal will not be accepted.
    • Invoices must accurately describe the goods and/or services that have been supplied.
    • Invoices must clearly display the issue date, ABN, office address, phone number, email address, payment terms, purchase order number, bank account number and credit card payment instructions.
    • Invoices without complete contact details will not be accepted.
    • Your business name, ABN and contact details must be clear and legible.
    • First time payments requiring bank transfer, proof of bank account should be sent with the invoice, such a bank deposit slip or screenshot clearly showing name, BSB and bank account number.
  • We will pay all correctly rendered and undisputed invoices within 30 days after receipt of your
  • If we dispute an invoice
    • payment is suspended until the dispute is resolved and
    • you must give us any information or document we request in relation to the invoice or the
  • As well as any of our other rights, we may deduct from your invoice any amount you owe us (including under any indemnity).

6.        Title and risk

  • Title to and risk in products passes to us on
  • You warrant that:
    • you have complete ownership of the products free of any encumbrances;
    • we will receive clear and complete title to the products free from any encumbrances; and
    • no claim of infringement of moral rights will be brought against us by your employees or agents.
  • Any intellectual property rights created from your performance of this contract vest in and are assigned to us on

7.        Our materials

  • Any tools, patterns, designs, drawings, dies or other material used in supplying or manufacturing products and that is paid for or supplied by us (‘our materials’) is our
  • While our materials are in your possession, you:
    • hold them solely as our bailee;
    • must store them securely and maintain them in good repair;
    • must use them only for the purpose of performing this contract; and
    • must return them to us on demand.

8.        Confidentiality

  • You must keep our confidential information (which includes information about our members and employees) confidential and not directly or indirectly disclose, use, record, memorise, reverse engineer or copy it for any purpose other than to perform this contract, without our prior written

9.        Privacy

  • You must comply, and must ensure that your representatives (employees, officers, (sub-)contractors and other agents) comply, with all applicable privacy laws.

10.      Indemnity and insurance

  • You indemnify us, our officers, employees, agents and customers against all loss, damage, claim, expense or liability incurred in connection with:
    • your performance or breach of this contract;
    • any products you supply;
    • a claim by a third party that the products infringe their intellectual property rights; and
    • any negligent or willfully wrong act or omission by you, your employees, agents and contractors.
  • You must affect and maintain appropriate insurance policies, with consideration to the products you supply. You must provide us with proof of your insurance upon

11.      Subcontracting

  • You must not subcontract the whole or any part of your obligations under this contract without our prior written approval, which we may grant or withhold at our sole discretion. You will remain principally liable for the performance of this contract and the acts and omissions of any

12.      Termination

  • As well as our other rights, we may terminate this contract where:
    • you fail to supply products by the date required in our Order;
    • you breach this contract; or
    • you become or threaten to become insolvent or bankrupt or enter into a compromise or arrangement with creditors or any form of external administration.

13.      Miscellaneous

  • This contract may only be varied with our written
  • You may not assign this contract without our prior written consent which we may grant or withhold at our sole
  • These Standard Terms plus our Order constitute the entire agreement between us and you in relation to its subject
  • The parties are independent contractors. No relationship of employment, agency, partnership or joint venture is created by this
  • Our delay or failure to exercise a right under this contract is not a waiver of that right or any other rights. Our consent to a breach of this contract is not a consent to any subsequent
  • If a provision of these Standard Terms is unenforceable for any reason, it shall be read down to the point of severance. These Standard Terms must not be construed to our disadvantage merely because we prepared
  • This contract is governed by the law of Queensland, Australia. You submit to the jurisdiction of the courts of Queensland and waive any right to claim that those courts are inconvenient

14.      Definitions and interpretation

  • In these Standard Terms:
    • The singular includes the plural and vice versa.
    • A person includes a firm, body corporate, unincorporated association or authority and reference to a person includes their executors, administrators, successors, substitutes and assigns.
    • A reference to ‘$’ is a reference to Australian currency.
    • ‘Including’ and similar expressions are not words of limitation.
    • ‘Goods’ means goods set out in our Order.
    • ‘Products’ means goods or services and includes any deliverable resulting from a service.
    • ‘Services’ means services set out in our Order.
    • ‘Us’, ‘we’ or ‘our’ means Powertec Telecommunications Pty Ltd
    • Australian Business Number (ABN) 42 082 948 463.
    • ‘You’ or ‘your’ means the supplier of products set out in our Order