Comprehensive protection plans ensuring stable long-term performance for multi-SIM network deployments
Peplink EssentialCare and EssentialCare+ for the SIM Injector provide essential hardware protection, ongoing firmware access, and responsive technical support, with EssentialCare+ adding priority assistance and expedited replacement services. Designed for large-scale mobile, maritime, industrial, and remote-site installations, these plans ensure your SIM Injector remains secure, updated, and fully supported for uninterrupted multi-SIM connectivity.
Key Features
- Active hardware warranty: Covers the SIM Injector against hardware defects for the full duration of the subscription.
- Continuous firmware and security updates: Ensures access to the latest performance enhancements, SIM-handling improvements, and critical security patches.
- Technical support access: Provides expert assistance from Peplink engineers for configuration, diagnostics, and deployment troubleshooting.
- Standard RMA replacement (EssentialCare): Includes repair or replacement processing to quickly resolve hardware issues.
- Priority support response (EssentialCare+): Accelerates engineering support for mission-critical or time-sensitive issues.
- Expedited RMA replacement (EssentialCare+): Fast-tracks replacement hardware to minimise downtime in high-availability deployments.
- Operational reliability: Ensures stable SIM management for routers, SpeedFusion networks, and multi-WAN deployments requiring seamless SIM switching.
- Predictable annual maintenance: Consolidates warranty, updates, and support into a streamlined, easy-to-plan yearly service plan.
These plans maintain stable operation, reduce downtime, and ensure long-term reliability for SIM Injector–based connectivity deployments.
