Essential support plan ensuring reliable performance for high-capacity 5G modular expansion
Peplink EssentialCare for the MBX Expansion Module with 4× 5G Modems provides core hardware protection, continuous firmware access, and dependable technical support to maintain stable, high-speed connectivity in demanding multi-modem deployments. This plan ensures the expansion module remains fully supported, secure, and operating at peak efficiency throughout its lifecycle.
Key Features
- Active hardware warranty: Protects the MBX Expansion Module against hardware failures for the full duration of the subscription.
- Continuous firmware and security updates: Ensures ongoing access to the latest modem enhancements, performance improvements, and security releases.
- Technical support access: Provides responsive assistance from Peplink engineers for configuration, troubleshooting, and operational guidance.
- Standard RMA replacement service: Covers repair or replacement processing for defective modules to maintain consistent performance.
- Optimised multi-modem reliability: Helps ensure stable operation across all four integrated 5G modems for high-availability applications.
- Predictable yearly maintenance: Combines updates, warranty, and support into a single annual plan for simplified lifecycle management.
This plan keeps your 4× 5G MBX Expansion Module protected, updated, and running reliably in high-performance mobile and enterprise environments.
