Reliable support plan ensuring dependable long-term performance for 5G USB modem deployments
Peplink EssentialCare for the Max Adapter 5G provides essential hardware protection, ongoing firmware access, and responsive technical support to maintain stable high-speed connectivity. Designed for mobile workers, IoT, remote monitoring, and enterprise edge deployments, this plan ensures the Max Adapter 5G stays secure, updated, and fully supported throughout its lifecycle.
Key Features
- Active hardware warranty: Covers the Max Adapter 5G against hardware defects for the full subscription period.
- Continuous firmware and security updates: Ensures access to the latest modem optimisations, performance improvements, and critical security patches.
- Technical support assistance: Provides timely guidance from Peplink engineers for troubleshooting, configuration issues, and connectivity diagnostics.
- Standard RMA replacement service: Includes repair or replacement processing to restore hardware functionality and minimise downtime.
- Operational reliability: Helps maintain stable 5G performance for laptops, routers with USB WAN, and edge devices requiring uninterrupted connectivity.
- Predictable annual maintenance: Consolidates firmware access, warranty coverage, and support into a simple yearly plan.
This EssentialCare plan keeps the Max Adapter 5G protected, updated, and running reliably across demanding mobile and enterprise environments.
