Premium protection plan ensuring high-availability performance for virtual SD-WAN and enterprise switching
Peplink EssentialCare+ for FusionHub Pro and the SD Switch 48-Port delivers priority-level support, extended hardware/software protection, and expedited replacement services. Designed for mission-critical enterprise, cloud, and data-centre deployments, this premium plan ensures your virtual SD-WAN hub and high-density switching infrastructure stay fully updated, rapidly supported, and protected against unexpected failures.
Key Features
- Priority technical support: Provides accelerated access to Peplink engineers for urgent troubleshooting, diagnostics, and configuration assistance across both FusionHub Pro and SD Switch 48-Port environments.
- Extended hardware warranty (SD Switch 48-Port): Covers switch hardware for the full subscription term to ensure dependable long-term reliability.
- Expedited RMA replacement (SD Switch 48-Port): Fast-tracks replacement shipping and handling to minimise downtime during switch failures.
- Continuous firmware & security updates: Ensures FusionHub Pro and SD Switch 48-Port receive ongoing performance improvements, protocol updates, and critical security patches.
- Comprehensive software support (FusionHub Pro): Provides expert assistance for virtual SD-WAN configuration, optimisation, cloud deployment, and system diagnostics.
- High-availability readiness: Optimised for enterprise networks that demand rapid recovery, stable switching, and resilient SD-WAN connectivity.
- Predictable lifecycle management: Combines updates, warranty coverage, and priority support into a streamlined annual subscription for simplified operational planning.
This premium plan delivers superior uptime, enhanced protection, and rapid response capabilities for organisations relying on FusionHub Pro and SD Switch 48-Port hardware.