Peplink EssentialCare for Balance 310X (CAT 12)

Reliable support plan ensuring stable long-term performance for enterprise routing

Peplink EssentialCare for the Balance 310X provides essential hardware protection, continuous firmware access, and dependable technical support to maintain consistent, high-performance operation. Designed for branch networks, SD-WAN environments, and enterprise deployments, this plan keeps the Balance 310X fully supported, secured, and updated throughout its lifecycle.

Key Features

• Active hardware warranty: Protects the Balance 310X against hardware faults for the entire subscription term.
• Ongoing firmware and security updates: Ensures uninterrupted access to the latest features, protocol enhancements, and security patches.
• Technical support access: Provides responsive assistance from Peplink engineers to resolve configuration, diagnostic, and operational issues.
• Standard RMA replacement: Includes repair or replacement processing to restore hardware functionality efficiently.
• Operational reliability: Maintains stable SD-WAN, multi-WAN, and enterprise routing performance.
• Simplified annual maintenance: Combines warranty, updates, and technical support into one predictable yearly plan.

This service plan helps ensure the Balance 310X remains secure, resilient, and high-performing across business-critical network deployments.