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Peplink EssentialCare and EssentialCare+
SKU: WEB-250
EssentialCare and EssentialCare+
The “PLUS” plans offer the advantage of 24/7 ticket support. This means that customers’ technical requests will be reviewed by a Peplink Support person at any time, day or night.
When a product has a “PLUS” plan assigned and Peplink has issued an RMA number, then an advanced shipment of the replacement device will occur from Hong Kong. Naturally, customers who require immediate replacement, always recommend that they purchase a hot swap spare unit.
EssentialCare is non-transferable and non-refundable.
When Peplink hardware is purchased, it includes a 1-year EssentialCare subscription. By purchasing the 2nd year or greater appropriate “PLUS” pack at the time of purchasing the initial hardware, then the 1st year subscription is upgraded to the “PLUS” level free of charge. Also, if a customer purchased a “PLUS” pack when they have been using the normal subscriptions, any balance of the normal subscription will be upgraded to the “PLUS” level free of charge.
This integrated service includes everything needed to monitor, provision, and support your network as it grows. EssentialCare is designed to simplify network maintenance, so you can focus on building your business. Valid service period of 1 or 2 years.
FEATURES
- InControl Cloud Management
- Hardware Warranty
- Firmware Upgrades
- Technical Support
- Standard RMA
- Advance Hardware Replacement
- SpeedFusion Cloud Usage
If you would like a quote for this product, please submit the form below.
| Model | Balance 30 LTEA/PRO, FlexModule Mini – VDSL Module, FlexModule Mini, MAX Transit LTEA, MAX HD2 MBX LTEA, MBX Expansion Module with 2x5G Modems, MAX HD2 MBX LTEA (5G), MAX HD2 MBX LTEA, MBX Expansion Module with 4x5G Modems, MAX HD4 MBX LTEA, Balance 310 5G, Balance 310X (CAT 12), Balance 310X 5G, Balance 310X LTEA, FusionHub Essential, FusionHub Pro, FusionHub 100, AP One AX, AP One Rugged, 8 Port Switch, 16 Port Switch, 24 Port Switch, 48 Port Switch, Balance 380, Balance 20, Balance One, MAX BR1 MINI LTEA, MAX BR1 Pro LTEA, MAX BR1 ENT (LTEA), Max Adaptor 5G, MAX HD1 Dome, SIM Injector, SIM Injector Mini, MAX HD1 Dome Pro, Balance SDX, FlexModule Plus, Balance SDX Pro with 1TB SSD, Balance SDX Pro with 2TB SSD, EPX Chasis with LCD Module (EPX-M8), Balance 30 Pro, Max Adapter 5G, SD Switch 8-Port Rugged ,SD Switch 16-Port Rugged, SD Power Management Unit, SpeedFusion Engine (Dual),AP Pro AC, AP Pro AX, Balance 30 LTE, Device Connector IP67, FlexModule Mini 5G, MAX BR1 ESN, FlexModule Mini VDSL, AP One Series (except AP One Flex and AP One AX), Device Connector, FlexModule Mini LTE, Max Adapter LTEA (CAT-6), MAX BR1 MINI LTE (HW1), Surf SOHO, SIM Injector Mini, FlexModule Mini LTEA, AP Pro Duo, Balance One, Balance One Core, Device Connector IP55, MAX Hotspot LTE, MAX HD2 MBX 5G, MAX HD4 MBX 5G, Balance 310X LTEA, AP One AX, MAX BR1 MINI LTEA (HW1), AP One Flex, AP Pro, Balance 20, Balance 30, Max Adapter LTEA (CAT-12), Balance Two, SD Switch 24-Port SD, Switch 24-Port Rugged, SD Switch 48-Port, Balance SDX Pro, Balance SDX Pro with 1TB SSD, EPX (Main Chassis), MAX HD2 MBX LTEA (CAT-12), MAX MBX Mini 5G |
|---|---|
| EssentialCare Period | 1-Year, 2-Year, 4-Year |
| Care Type | EssentialCare, EssentialCare+ |
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