Professional Remote Configuration Service
Thank you for purchasing your 10 Acre or 30 Acre Expansion Roam Pack.
To ensure your new outdoor wireless network operates seamlessly with your existing Wi-Fi, our technical team will remotely configure your equipment before it is shipped. This service allows compatible devices to automatically transition between your indoor Wi-Fi network and your new outdoor wireless network without requiring manual reconnection.
Simply complete the configuration form below with your existing wireless network details. Once submitted, our technicians will pre-configure your system and test the settings before dispatch.
Turnaround Time
Configuration requests submitted Monday to Friday are typically completed within 12–24 business hours.
Orders received outside business hours will be processed on the next business day.
Need Assistance?
If you are unable to complete the online form or are unsure of your existing Wi-Fi settings, our team can assist.
Powertec Telecommunications Pty Ltd
Unit 16, 511 Olsen Ave
Southport QLD 4215
Configuration Assistance
1300 769 378
If you experience any issues after receiving your equipment, our technical support team is available to help.
Technical Support
1300 769 378 — Select Option 2
Your Privacy
The wireless network information you provide is used solely for configuring your equipment before dispatch. Your details are handled securely and are not shared with third parties. Once configuration is complete, the information is managed in accordance with our internal privacy and data handling procedures.