Advanced subscription plans delivering robust cloud management and resilient multi-WAN performance
Peplink PrimeCare and PrimeCare+ for the Balance 1350 EC provide full access to InControl cloud management, SpeedFusion technologies, firmware updates, and active hardware coverage. PrimeCare+ further strengthens uptime with priority support and expedited RMA replacement. These plans ensure the Balance 1350 EC remains secure, centrally managed, and fully optimised for large-scale enterprise, campus, and multi-branch deployments.
Key Features
- InControl cloud management: Enables remote configuration, monitoring, reporting, and large-scale multi-site orchestration.
- Active hardware warranty: Provides ongoing protection for the Balance 1350 EC across the entire subscription term.
- Full SpeedFusion suite: Unlocks bonding, WAN smoothing, hot failover, and encrypted VPN tunnelling for maximum WAN reliability.
- Continuous firmware & security updates: Ensures the router receives new features, stability improvements, and critical security patches.
- Zero-Touch provisioning: Simplifies rollout across distributed locations using templates and automated onboarding.
- PrimeCare+ priority support: Provides accelerated engineering assistance for urgent or mission-critical issues.
- Expedited RMA replacement (PrimeCare+): Minimises downtime with fast-track hardware replacement and priority shipment.
- Enterprise-level analytics: Delivers deep insights into WAN performance, routing behaviour, SpeedFusion tunnels, and network usage trends.
These service plans deliver powerful lifecycle protection, simplified management, and enterprise-grade reliability to keep the Balance 1350 EC operating at peak performance.
