Peplink PrimeCare and PrimeCare + for HD2 Dome DUO Pro

Advanced subscription plans delivering resilient connectivity, cloud management, and lifecycle protection

Peplink PrimeCare and PrimeCare+ for the HD2 Dome DUO Pro provide full access to SpeedFusion features, InControl cloud management, firmware updates, and extended hardware coverage. PrimeCare+ further enhances this with priority support and expedited replacement services. These plans ensure your HD2 Dome DUO Pro remains secure, ultra-reliable, and optimised for demanding maritime, mobile, and remote outdoor deployments.

Key Features

• InControl cloud management: Enables full remote monitoring, GPS tracking, configuration, and fleet-wide orchestration for complex deployments.
• Active hardware warranty: Ensures ongoing protection for the HD2 Dome DUO Pro throughout the subscription term.
• Full SpeedFusion suite: Unlocks bonding, WAN smoothing, hot failover, and encrypted VPN tunnel management for maximum reliability across dual-modem connectivity.
• Continuous firmware and security updates: Provides access to the latest feature enhancements, modem improvements, and critical security patches.
• Zero-Touch provisioning: Streamlines deployment using templates, automated onboarding, and fleet configuration tools.
• PrimeCare+ priority support: Offers accelerated engineering response times for urgent issues requiring immediate attention.
• Expedited RMA replacement (PrimeCare+): Fast-tracks the processing and shipping of replacement hardware to minimise downtime.
• Advanced analytics: Delivers detailed insights into modem health, WAN performance, usage history, and SpeedFusion reliability.

These plans ensure high-availability outdoor connectivity, streamlined management, and resilient operation for the HD2 Dome DUO Pro in mission-critical applications.