Advanced service plans enabling resilient, cloud-managed multi-WAN performance
Peplink PrimeCare and PrimeCare+ for the Balance 5000 Series provide full access to InControl cloud management, SpeedFusion SD-WAN capabilities, ongoing firmware updates, and active hardware warranty. PrimeCare+ further enhances operational resilience with priority technical support and expedited RMA replacement. These plans ensure your Balance 5000 Series routers remain centrally managed, fully optimised, and protected for the most demanding enterprise, campus, carrier, and data-centre deployments.
Key Features
- InControl cloud management: Enables complete remote monitoring, configuration, reporting, GPS visibility (where applicable) and fleet-wide orchestration.
- SpeedFusion suite included: Unlocks bonding, WAN smoothing, hot failover, and encrypted VPN tunnelling for highly resilient multi-WAN performance.
- Active hardware warranty: Provides full coverage for Balance 5000 Series hardware during the subscription term.
- Continuous firmware & security updates: Ensures access to new features, performance enhancements, and important security patches.
- Zero-Touch provisioning: Simplifies deployment across large networks using automated onboarding and configuration templates.
- PrimeCare+ priority support: Offers faster engineering response times for urgent or mission-critical troubleshooting.
- Expedited RMA replacement (PrimeCare+): Minimises downtime with priority hardware replacement processing and shipment.
- Enterprise-scale analytics: Provides deep insights into WAN quality, SpeedFusion health, routing behaviour, and network utilisation.
- Optimised for massive networks: Ideal for multi-site, high-user-count, and heavy-load environments requiring maximum uptime.
These plans deliver comprehensive lifecycle management, high-availability protection, and centralised control to keep the Balance 5000 Series operating at peak performance.
