Peplink PrimeCare and PrimeCare+ for Balance 310 5G, MAX BR2 Pro

Advanced service plans delivering enhanced connectivity, management, and lifecycle protection

Peplink PrimeCare and PrimeCare+ for the Balance 310 5G and MAX BR2 Pro provide unified cloud management, SpeedFusion features, firmware access, hardware coverage, and elevated support options. Designed for high-performance enterprise and mobile 5G deployments, these plans ensure your routers stay secure, resilient, and fully optimised for maximum uptime and efficiency.

Key Features

• InControl cloud management: Enables full remote monitoring, device configuration, GPS tracking, reporting, and troubleshooting for multi-site or mobile operations.
• Active hardware warranty: Ensures continuous protection against hardware failure throughout the subscription term.
• SpeedFusion suite included: Unlocks bonding, WAN smoothing, hot failover, bandwidth aggregation, and advanced VPN orchestration for resilient 5G connectivity.
• Firmware and security updates: Provides ongoing access to the latest performance enhancements, modem improvements, and security patches.
• Zero-Touch provisioning: Simplifies rollout across distributed deployments using automated onboarding and template-based configuration.
• PrimeCare+ priority support: Delivers faster engineering response times for critical issues and complex network troubleshooting.
• Expedited RMA replacement (PrimeCare+): Minimises downtime with priority repair and replacement processing.
• Advanced analytics and reporting: Offers detailed insights into WAN quality, modem health, usage patterns, and device performance.

These service plans maximise operational reliability, streamline network management, and ensure the highest performance from your Balance 310 5G and MAX BR2 Pro deployments.