Comprehensive service plans delivering reliable connectivity and extended device value
Peplink PrimeCare and PrimeCare+ provide subscription-based support, cloud management, warranty coverage, and advanced software features for Balance 20X, MAX BR1 Mini, and MAX Transit Mini. Designed to ensure stable, secure, and continuously updated deployments, these plans simplify device management while reducing operational risk.
Key Features
- Cloud-based management: Enables full remote monitoring, configuration, and troubleshooting via InControl for streamlined fleet or site-wide administration.
- Active hardware warranty: Ensures ongoing coverage for supported devices, reducing downtime and unexpected repair costs.
- Firmware access and updates: Provides continuous access to the latest software improvements and security patches to maintain optimal performance.
- SpeedFusion connectivity suite: Unlocks bonding, WAN smoothing, and failover capabilities for resilient multi-WAN connectivity and improved application stability.
- Zero-Touch provisioning: Allows rapid deployment and configuration at scale through template-based management in InControl.
- PrimeCare+ extended protection: Adds priority RMA handling, faster replacement service, and enhanced support response for mission-critical environments.
- Advanced reporting tools: Includes detailed analytics and monitoring insights for bandwidth usage, device health, and WAN performance.
- Centralised SIM and security management: Supports streamlined control of SIM profiles, VPN structures, and policy-based routing across all managed devices.
These service plans deliver reliable support, advanced software capability, and simplified management to keep your network operations running efficiently.
