Peplink EssentialCare+ for MAX HD4 MBX 5G

Premium protection plan ensuring maximum uptime for high-performance 5G multi-modem routing

Peplink EssentialCare+ for the MAX HD4 MBX 5G delivers top-tier support, extended hardware protection, and expedited replacement services to maintain uninterrupted operation in mission-critical environments. Designed for enterprise mobility, transportation fleets, public safety, and high-availability 5G networks, this plan ensures your quad-modem 5G router remains fully supported, updated, and rapidly recoverable with minimal downtime.

Key Features

• Priority technical support: Provides accelerated access to Peplink engineers for urgent diagnostics, configuration assistance, and issue resolution.
• Extended hardware warranty: Ensures comprehensive protection for the MAX HD4 MBX 5G hardware throughout the subscription term.
• Expedited RMA replacement: Offers fast-tracked replacement shipping and handling to dramatically reduce downtime during hardware failures.
• Continuous firmware and security updates: Guarantees ongoing access to modem improvements, performance enhancements, and essential security patches.
• High-availability resilience: Optimised for deployments where uninterrupted 5G connectivity and rapid service restoration are critical.
• Predictable service planning: Consolidates updates, warranty coverage, and priority support into one clear annual subscription.

This premium plan provides superior lifecycle protection and rapid recovery capabilities to keep the MAX HD4 MBX 5G operating at peak performance in demanding multi-WAN environments.