Premium protection plan ensuring high-availability performance for enterprise LTE routing
Peplink EssentialCare+ for the Balance 310X LTEA delivers enhanced warranty coverage, priority technical support, and expedited hardware replacement to maintain uninterrupted operation in business-critical environments. Designed for SD-WAN, branch connectivity, and LTE-backed enterprise networks, this premium plan ensures your router remains fully protected, updated, and rapidly recoverable with minimal downtime.
Key Features
- Priority technical support: Provides accelerated access to Peplink engineers for urgent troubleshooting, diagnostics, and configuration assistance.
- Extended hardware warranty: Covers the Balance 310X LTEA for the full subscription period, ensuring dependable long-term hardware reliability.
- Expedited RMA replacement: Fast-tracks replacement processing and shipping to minimise downtime during hardware failures.
- Continuous firmware and security updates: Guarantees uninterrupted access to the latest performance improvements, LTEA modem updates, and security patches.
- High-availability readiness: Ideal for mission-critical networks requiring fast recovery and stable multi-WAN or SD-WAN performance.
- Predictable lifecycle management: Consolidates warranty, support, and update access into a single premium annual plan.
This plan delivers superior protection, rapid recovery capability, and operational stability for enterprise environments relying on the Balance 310X LTEA.