Premium protection plan ensuring high-availability Wi-Fi and enterprise routing performance
Peplink EssentialCare+ for the AP One AX and Balance 30 provides enhanced support, extended hardware protection, and expedited replacement services to maintain uninterrupted operation in branch, SMB, hospitality, and enterprise environments. This premium coverage ensures both your Wi-Fi 6 access point and router remain secure, updated, and fully recoverable with minimal downtime.
Key Features
- Priority technical support: Offers accelerated access to Peplink engineers for urgent troubleshooting, diagnostics, and configuration assistance for both devices.
- Extended hardware warranty: Provides comprehensive hardware protection for the AP One AX and Balance 30 throughout the subscription term.
- Expedited RMA replacement: Fast-tracks replacement processing and shipping to minimise network downtime during hardware failures.
- Continuous firmware & security updates: Ensures uninterrupted access to Wi-Fi 6 enhancements, routing improvements, and critical security patches.
- Unified coverage for Wi-Fi and routing: Supports both the access layer (AP One AX) and routing layer (Balance 30) under a single protection plan.
- High-availability readiness: Ideal for mission-critical environments requiring stable wireless performance and rapid recovery.
- Predictable lifecycle management: Combines updates, warranty, and priority support into a streamlined annual service package.
This premium plan ensures robust lifecycle protection, minimal downtime, and stable high-performance operation for both the AP One AX and Balance 30.
