Comprehensive protection plans ensuring reliable long-term performance for compact 5G mobile routing
Peplink EssentialCare and EssentialCare+ for the MAX MBX Mini 5G provide robust lifecycle support, active hardware coverage, continuous firmware access, and professional technical assistance. EssentialCare+ further enhances this with priority support and expedited RMA services, making it ideal for high-availability mobile, enterprise, and public-safety deployments requiring rapid recovery and stable 5G performance.
Key Features
- Active hardware warranty: Provides full protection for the MAX MBX Mini 5G against hardware faults during the subscription period.
- Firmware and security updates: Ensures continuous access to the latest features, performance improvements, and critical security enhancements.
- Technical support assistance: Offers direct access to Peplink specialists for configuration help, diagnostics, and issue resolution.
- Standard RMA service (EssentialCare): Includes hardware repair or replacement processing to maintain smooth operation.
- Priority technical support (EssentialCare+): Ensures faster engagement from support engineers for time-sensitive or mission-critical issues.
- Expedited RMA replacement (EssentialCare+): Provides accelerated replacement processing and turnaround to minimise downtime.
- Predictable annual coverage: Simplifies lifecycle management with a single yearly plan combining support, updates, and warranty.
These service plans improve operational stability, minimise risks, and keep the MAX MBX Mini 5G performing reliably across demanding applications.
