Peplink EssentialCare and EssentialCare+ for MAX HD4 MBX LTEA

Complete protection plans delivering dependable lifecycle support for multi-modem LTEA mobile routing

Peplink EssentialCare and EssentialCare+ for the MAX HD4 MBX LTEA provide full warranty coverage, ongoing firmware access, and professional technical support for this high-performance quad-LTEA mobile router. EssentialCare+ further strengthens uptime with priority support response and expedited RMA replacement, making it ideal for mission-critical networks in transportation, public safety, enterprise mobility, and industrial deployments.

Key Features

• Active hardware warranty: Ensures full coverage for the MAX HD4 MBX LTEA to protect against hardware failures throughout the subscription.
• Firmware and security updates: Provides continuous access to new features, modem stability updates, and critical security enhancements.
• Technical support assistance: Offers responsive guidance from Peplink engineers for configuration, diagnostics, and operational troubleshooting.
• Standard RMA replacement (EssentialCare): Covers repair or replacement processing to maintain reliable operation.
• Priority technical support (EssentialCare+): Delivers accelerated support response for urgent or mission-critical deployment needs.
• Expedited RMA replacement (EssentialCare+): Minimises downtime with fast shipping and prioritised hardware replacement.
• Long-term operational reliability: Ensures this multi-modem, multi-WAN mobile router remains stable and fully supported in demanding network environments.
• Streamlined annual maintenance: Combines warranty, updates, and support into a predictable yearly plan for simplified asset management.

These plans ensure maximum reliability, reduced downtime, and sustained performance for high-availability mobile networks built around the MAX HD4 MBX LTEA.