Case Study: Aspley Shopping Centre Cellular Coverage Solution

Business profile

This shopping centre in Aspley is a hidden treasure. Anchored by Coles, Kmart, ALDI, Woolworths and Sunlit Asian Supermarket it offers a calm, community orientated shopping experience.

Challenge:

Every tenant in the shopping centre needed to use wireless EFTPOS machines. The thick concrete construction of the shopping centre was causing the Telstra mobile signal to drop out frequently, despite a Telstra tower in proximity. Due to the lack of mobile signal, EFTPOS machines were unable to operate effectively. This forced tenants to ask customers to make cash payments for their goods. This was not ideal, with most customers unhappy about this inconvenience.

  • Ensure continuous signal is available to all tenants in the building
  • Overcome the thick concrete construction of the shopping centre

 Products Used:

The Solution

Powertec Reseller Seada Electro Technology was selected for the installation. After an initial onsite visit, a solution was determined. One external Blackhawk Omni antenna was installed to capture the signal produced by the nearby Telstra tower. Four Cel-Fi GO Stationary repeaters were also installed in the centre to amplify the captured signal. Additionally, four Pulse Larsen DAS internal antennas were placed on the ceiling at various locations within the centre, the antennas work to disperse the Telstra signal across the centre. This solution increased the Telstra mobile signal for all tenants within the centre. EFTPOS machines are now constantly operational, which in turn has led to happy customers.

Summary

All EFTPOS machines within the shopping centre are now fully operational with no drop out issues. The Telstra signal has increased from one bar to four bars centre wide.

Cel-Fi GO is a cabled device for custom business applications, providing coverage for larger areas (depending on the antenna utilised).

Contact Us – Powertec Telecommunications

  • 16/511 Olsen Avenue, Southport QLD 4215
  • Phone:  +61 7 5577 0500
  • Email: [email protected]
  • Website: www.powertec.com.au
  • www.myinsight.io

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