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VirtualPsychologist, Powertec’s corporate social responsibility partner, aim to deliver meaningful mental health services via text messaging.
The concept of utilising social platforms and text messaging is a first-of-its-kind solution which encourages more people to use life-saving mental health services.
VirtualPsychologist has now been operating for over 3 years. In this time, it has been revealed that over 60% of those living in rural and remote communities would not have reached out for any psychological help if text counselling had not been available.
This statement alone emphasises the importance of reliable voice and internet connectivity in both rural and metro areas. Now partnered with Optus, VirtualPsychologist and Powertec’s goals are closely aligned to improve text counselling accessibility Australia wide. Powertec’s CEL-FI product range aims to deliver improved coverage in low signal areas, providing a much-needed solution for all communities.
Below are some great facts about the benefits of text counselling, published by Virtual Psychologist.
Text counselling benefits
Text counselling is becoming more popular in the corporate sector. For many people, the thought of phone or face to face services are too confrontational. In fact, 44% of those people who have engaged in our service report that they would not have reached out for any psychological help if text counselling had not been available.
Furthermore, the majority of people who use the text counselling service are men. Age is certainly no barrier with people over 70 using the service. There is no doubt that it appeals to the younger generation, with 22-30-year-olds holding the highest utilisation per age group.
We have so many people using the service from housebound breastfeeding mums to men who report not wanting to be heard crying over the phone.
For many people, the convenience and accessibility of this service are extremely beneficial to their personal circumstances. With 24/7 coverage and access to qualified mental health practitioners, why wouldn’t you sign up today?
Contact our team to begin your automation journey today on 1300 769 378 or solutions@powertec.com.au