First formed in 1895, Norco is one of Australia’s last and only 100% Australian farmer-owned dairy co-operative. The co-operative is made up of mostly second and third generation Aussie dairy farmers, working to support their families and their communities. Over Norco’s 124-year history they have learnt to be adaptive to the ever-changing landscape in which they operate.
Norco products feature on the shelves of many supermarket retailers nationwide. Their portfolio includes butter, cheese, white milk, flavoured milk, cream and custards. In addition, they operate 30 Rural Retail Stores that stretch down the eastern coast of Australia from Bundaberg in Queensland to Newcastle in New South Wales. For more information visit their website – www.norco.com.au
Norco identified a more efficient way to manage the day-to-day activities within their Gold Coast factory; moving to a paperless system. Unfortunately, due to the building materials and its design, the Telstra signal is currently not able to penetrate or be distributed within the building. This has brought Norco’s paperless transition project to a halt.
Norco’s General Manager reached out to Powertec partner, Azentro for a solution to this signal problem. The Powertec team along with Kore Communications made multiple site visits to determine the scope of the project.
The Solution For Norco
After two site visits to the Norco factory, Powertec’s expert installer drafted a design to improve the intermittent Telstra signal. Four clusters, consisting of two Telstra Cel-Fi GO’s, were positioned in the front office, storage office, maintenance area and Parmalat lab. These clusters supplied signal to all the key production areas:
|· Vendor Pick Up
· Packaging Floor
· Blow Mould area
· Pasteurising area
· Storage and powder rooms
|· Staff lunchroom
· Workshop floor
· Milk Processing
· Freezer room
The Norco install was successfully tested using a video chat call. The call started in the lab area and proceeded throughout the factory and ending in the freezer and
storage areas with no signal loss or call dropouts. A detailed report was also supplied, including data and statistics on the significant signal improvements in each key area.
By enabling a more efficient mobile connection option, time management has improved significantly. The improved 3G and 4G signal across all areas of the factory now allow Norco factory staff to record and share real-time data.
The improved signal is also a fantastic benefit for workers onsite health and safety. Communication with delivery drivers and other external partners is now simple and efficient – a great improvement on their previous situation, resulting in a very happy customer.