Flexible work location for the modern workforce is an important aspect to consider when you look at long working hours, lengthy daily commute to office, temporary disability and demand from customers and suppliers. Failing to resolve these factors may lead to decreased productivity due to stress and fatigue and even may lead to the loss of the best talent due to job dissatisfaction. Teleworking (or working from home) has emerged as an effective solution for modern businesses to overcome these barriers and expand business horizons by keeping the best workforce.

Teleworkers and external staff are an essential part of modern small businesses and large enterprises. It enables staff to be accessible by customers and suppliers, and the business to reduce rental costs, control operational expenses and retain the best talent.


Matrix offers a comprehensive Teleworker solution for remote workers, home workers and mobile workers. Using the basic home phone, PC or mobile phone and internet connectivity, Teleworkers can share voice mail, dial office extensions, share trunk resources and access all in-office call management features as a remote extension. The master/centralised/head office system connects teleworkers with other office members free of cost and routes all their outside calls through the most cost-effective lines.

Matrix Telework solution helps organisations to expand their talented employee-pool and reduce real estate costs by enabling them to work from remote location. Also the centralised call accounting ensures the efficient utilisation of office resources.

Benefits to Teleworkers

  • Share Common Trunk Resources of Main Office
  • Access the capabilities of an Enterprise Phone System
  • Global Call Pick-Up and Routing Groups
  • Centralised Voice Mail for Office Users and Teleworkers
  • Share Class of Services
  • Common Extension Dial Plan
  • Enterprise-wide Extension Numbering Plan
  • Presence Sharing and Instant Messaging
  • SIP based Softphone – No need of physical telephone instrument

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    Contact us to find out more information on Matrix Telecoms Products and receive a referral to an expert in your area. Our authorised network of resellers around Australia will work with your staff to get your Matrix solution up and running, quickly and easily.