Contacting remote sales people with fleet phones, or roaming field staff regularly via traditional telephony networks can result in a significant increase in communication costs.  You can enable your mobile workers with office phone system features so they can collaborate with other office staff – essential to meeting the needs of all modern businesses.

Matrix offers a comprehensive mobility solution for field employees no matter where they are located. Mobile workers can utilise all the features of centrally located communication system using laptop, Wi-Fi phones, smart phones and even standard mobile phones as office extensions.

Mobility Within Office

Any Wi-Fi enabled device with SIP support can become an IP extension and avail all desk phone capabilities while freely roaming in any other place within Wi-Fi coverage. Wi-Fi enabled devices such as Laptop with SIP Soft phones, Smart phones and PDAs with SIP support can work as on-site mobile extensions.

Fleet Phones - Mobility within the Office

Mobility Outside the Office

All features, preferences and settings available on user’s desk phone can also be made available to them on their mobile extensions. Dialling by extension number, trunk access for outbound calls, caller ID, call transfer, auto-attendant, voice mail, conference and lot more, allows flexibility to communicate anywhere and anytime.

Fleet Phones - Mobility Outside the Office

Advance Mobility Features

Range of Mobile Extensions Standard GSM mobile phones
SIP enabled Wi-Fi handsets
SIP supported Mobile phones and PDAs
Mobile Trunks Make use of GSM SIMs inserted in the system to connect all calls made on mobile numbers and avoid higher fixed-to-mobile call charges.
Automatic DISA Access Access to centrally located system resources from remote location such as auto-attendant, operator, extension and trunk access
Call Back on Mobile Phone Receive call back on mobile phone to avoid long distance call rates and toll charges
VoIP Calls over UMTS (3G) Utilize UMTS (3G) networks to make and receive VoIP calls
Scheduled Call Forward Forward calls to different destinations as per pre-defined time schedule
Dual Ringing (Mobile Twinning) Simultaneously ring desk phone and mobile for seamless call handling
SIM Balance Inquiry and Recharge from remote location Recharge or inquire for balance of SIMs inserted system

Business Benefits

Single Number Reach

Irrespective of the location of employee, a single extension number can be used to reach them or allow voice mail in the case of non-availability. No matter what devices they use – from mobile phone, laptop, or soft phone – field users can seamlessly avail capabilities of office desk phone and access all the call management features on-the-move.

Increase Collaboration

Employees and professionals working in the field can access office phone capabilities on their mobile phones to entire portfolio of centrally located system features. They can utilise outgoing lines of main office to make long distance calls, transfer calls and initiate conference with office staff.

Reduce Telephony Costs

Mobility extension enables staff with fleet phones in the field to place long distance and international calls using trunk lines from the main office.  Remote workers can receive call back on their mobiles avoiding outgoing call charges. When residing within Internet coverage, fleet phones and field users can be an IP extension and communicate with any other extensions free of charge. All of these features can result in substantial reductions in variable call charges incurred by mobile users and utilise resources of the main office to control telephony costs.

    Improve Your Communication Today!

    Contact us to find out more information on Matrix Telecoms Products and receive a referral to an expert in your area. Our authorised network of resellers around Australia will work with your staff to get your Matrix solution up and running, quickly and easily.