No Connection to Mobile Network

CHECK FOR SIGNAL ON YOUR PHONE

GO will only boost a signal if there is some signal at the external antenna. Go to the external antenna with your phone and check for signal there.

If there is no signal then the antenna or your vehicle needs to be moved to a place with some signal.

If there is signal there then read on……

CHECK the wave app

Using the WAVE App you can check the input signal from the external antenna.

You will see signal bars and also the exact signal level for each band under ‘Donor RSSI’.

GO Stationary requires a minimum of -104dB of 3G signal or -120dB of 4G signal to connect to the network.

GO Mobile requires a minimum of -104dB of 3G signal or -120dB of 4G signal to connect to the network, but also will not boost the signal if already strong:

3G: signal 4 bars or better (-80dBm) GO will not boost
4G: signal 4 bars or better (-95dBm) GO will not boost