Error Messages on GO

Using the WAVE App you can check what the error light means.

blinkIng red

NO SIGNAL MESSAGE

GO cannot receive a Signal from the network, or is unable to connect to a tower. Visit the Network Connection section on how to fix.

Solid Red

TOO HOT….TOO HOT!

The unit is running too hot, this could be due to the weather, lack of ventilation or being in direct sunlight.

Try moving the GO to a cooler location. This feature helps protect the hardware from failure, once cooled down the system will start again automatically.

Solid Red

HARDWARE ERROR OF DEATH

I have never seen this personally, but it is worth a mention.

It is a hardware error indicator, try repowering the unit and if the error persists then contact our technical department.

blinkIng red

SIGNAL TOO STRONG MESSAGE

The input signal from the mobile network is too strong to use a repeater. Too strong…..are you kidding me? Yes the signal can be too strong.

Try moving your vehicle or external antenna on the building to an alternative location on the roof.

If the error persists then contact our technical department.

blinkIng red

ANTENNAS ARE TOO CLOSE

The indoor and outdoor antennas are too close together, try moving further apart or help isolate them by having a roof or wall in between.

OTHER ERRORS

You may come across a few other errors, which are detailed in the GO Error Guide

Contact our technical department if you have any concerns.